European Parliament Defends Three-Hour Flight Delay Compensation Rule

Last week, the European Parliament voted to maintain the current three-hour delay threshold for flight compensation, reinforcing long-standing EU passenger rights.

The decision followed a review of EU air passenger regulations that have been in force since 2004. EU ministers had pushed to weaken the rules, proposing compensation only after delays of four to six hours.

They also suggested lowering compensation levels to a maximum of €500. Parliament rejected this approach, voting to keep compensation between €300 and €600, depending on flight distance.

Protecting Core Passenger Rights

MEPs reaffirmed passengers’ rights to reimbursement, rerouting, and compensation for delays over three hours, cancellations, or denied boarding. They opposed reducing compensation amounts and stressed that any exemptions for airlines should be clearly defined.

Parliament also called for an exhaustive and regularly updated list of “extraordinary circumstances” allowing airlines to avoid payouts. These would include events such as natural disasters, war, extreme weather, or unforeseen labour disputes.

Simpler Claims and Fairer Travel

To reduce friction, MEPs backed pre-filled compensation forms to be sent within 48 hours of delays or cancellations. Passengers would then have up to one year to submit claims.

The vote also supported free personal items and small cabin luggage, capped at seven kilograms. MEPs moved to scrap extra fees for name corrections and mandatory online check-in charges.

Stronger Support for Vulnerable Travellers

Parliament strengthened protections for passengers with disabilities or reduced mobility. These travellers would receive compensation and assistance if airport support failures caused missed flights.

The proposal now moves back to the Council. If disagreements persist, a conciliation process will determine the final outcome of Europe’s air passenger rights reform.