Free Wifi to Launch on Over Two Million Flights Annually
Starting January 2026, American Airlines will provide complimentary wifi on more than two million flights each year. This game-changing offer is available exclusively to AAdvantage loyalty program members.
The initiative is made possible through a sponsorship deal with AT&T. “Together with AT&T, we’re proud to offer this service at no cost,” said Heather Garboden, American’s Chief Customer Officer.
Free wifi will be available on aircraft equipped with Viasat or Intelsat satellite systems, with coverage across 90% of the Fleet. That includes nearly all narrowbody aircraft and upgraded two-cabin regional jets.
Regional Aircraft Upgrades Underway
American is on track to equip 500 regional aircraft with high-speed satellite wifi by late 2025. Older air-to-ground systems will be replaced with Intelsat’s next-gen multi-orbit IFC technology.
American previously tested complimentary wifi on select routes. Performance during the trial “surpassed expectations,” reinforcing the decision to roll it out fleetwide.
Premium Shifts After Years of Budget Focus
The move marks a shift from American’s recent strategy of targeting budget-conscious travelers. Until now, the airline lacked even a free messaging option — now a basic industry standard.
Long-Haul Flights Still Excluded
Widebody jets using Panasonic’s Ku-band connectivity will continue to offer only paid wifi. This puts American behind competitors like Delta, which offers free wifi on international routes.
Spirit Airlines remains the only U.S. carrier charging all passengers for inflight wifi. Southwest and Breeze offer free wifi to some passengers and free messaging to all. Allegiant and Frontier do not offer onboard internet at all.
Small Enhancements to Premium Experience
Alongside free wifi American is tweaking boarding procedures to favour premium cabin passengers. From May 1, ConciergeKey and First/Business Class customers will preboard ahead of Group 1.
After years of mixed signals, American now signals real investment in service and customer experience. With AT&T’s help, the skies are about to get a lot more connected — and customer-friendly.